{"id":60496,"date":"2021-04-30T08:44:06","date_gmt":"2021-04-30T07:44:06","guid":{"rendered":"https:\/\/www.artefact.com\/?post_type=event_listing&#038;p=60496"},"modified":"2026-03-08T12:47:55","modified_gmt":"2026-03-08T12:47:55","slug":"presentation-du-contact-center-ai","status":"publish","type":"event_listing","link":"https:\/\/www.artefact.com\/de\/events\/presentation-du-contact-center-ai\/","title":{"rendered":"Google x Artefact||Google x Artefact||Google x Artefact"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1440px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom-small:8px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.2;\">Beschreibung<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>Die KI stellt eine Chance dar, einen bedeutenden Mehrwert f\u00fcr die Kundenkontaktzentren zu schaffen: Reduzierung des Zeitaufwands f\u00fcr die Verwaltung von Kundenanfragen, Verbesserung der Servicequalit\u00e4t und der Kundenzufriedenheit, Schaffung von Gesch\u00e4ftsm\u00f6glichkeiten... Um die Unternehmen besser zu unterst\u00fctzen, hat Google Contact Center AI entwickelt, ein integriertes Angebot f\u00fcr Kundenkontaktzentren.<\/p>\n<p><strong>Julien Tribout<\/strong>,\u00a0<strong>Vertriebsleiter Contact Center AI Google<\/strong>, und\u00a0<strong>Matthieu Myszak, Directeur Conseil Artefact<\/strong>\u00a0Sie werden anhand von konkreten Kundenbeispielen erl\u00e4utern, wie Sie dieses neue Hilfsmittel in Ihr Unternehmen integrieren k\u00f6nnen, und zwar auf der Grundlage des von Artefact entwickelten Konzepts.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"featured_media":60498,"template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false},"country":[],"event_listing_category":[856],"event_listing_type":[853],"class_list":["post-60496","event_listing","type-event_listing","status-publish","has-post-thumbnail","hentry","event_listing_category-data-consulting","event_listing_type-events"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/event_listing\/60496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/event_listing"}],"about":[{"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/types\/event_listing"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/media\/60498"}],"wp:attachment":[{"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/media?parent=60496"}],"wp:term":[{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/country?post=60496"},{"taxonomy":"event_listing_category","embeddable":true,"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/event_listing_category?post=60496"},{"taxonomy":"event_listing_type","embeddable":true,"href":"https:\/\/www.artefact.com\/de\/wp-json\/wp\/v2\/event_listing_type?post=60496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}