	{"id":61372,"date":"2021-12-03T12:05:46","date_gmt":"2021-12-03T12:05:46","guid":{"rendered":"https:\/\/www.artefact.com\/?post_type=cases&#038;p=61372"},"modified":"2024-09-20T17:39:23","modified_gmt":"2024-09-20T16:39:23","slug":"pierre-fabre-group-accelerating-online-growth","status":"publish","type":"cases","link":"https:\/\/www.artefact.com\/fr\/cases\/pierre-fabre-group-accelerating-online-growth\/","title":{"rendered":"<span class=\"highlight\">GROUPE PIERRE FABRE<\/span> Acc\u00e9l\u00e9rer la croissance en ligne gr\u00e2ce \u00e0 un programme mondial de perfectionnement dans le domaine de la vente au d\u00e9tail en ligne"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:40px;--awb-margin-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1440px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-inner-bg-size:cover;--awb-border-color:rgba(10,17,40,0.1);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:4px 4px 4px 4px;--awb-inner-bg-border-radius:4px 4px 4px 4px;--awb-inner-bg-overflow:hidden;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row fusion-flex-align-items-center\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" rel=\"noopener\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">D\u00e9couvrez notre eBook Artefact \u00d7 Pierre Fabre Group !<\/span><\/a><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\">Acc\u00e9l\u00e9rer la croissance en ligne gr\u00e2ce \u00e0 un programme mondial de perfectionnement dans le domaine de la vente au d\u00e9tail en ligne<\/p>\n<\/div><div class=\"fusion-image-element\" style=\"--awb-margin-right:20px;--awb-margin-left:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" target=\"_self\" aria-label=\"Pierre-Fabre-livre-LI\" rel=\"noopener\"><img decoding=\"async\" width=\"1024\" height=\"535\" alt=\"Discover our Artefact \u00d7 Pierre Fabre Group eBook!\" src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI.png\" data-orig-src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-1024x535.png\" class=\"lazyload img-responsive wp-image-61436\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271200%27%20height%3D%27627%27%20viewBox%3D%270%200%201200%20627%27%3E%3Crect%20width%3D%271200%27%20height%3D%27627%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-200x105.png 200w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-400x209.png 400w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-600x314.png 600w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-800x418.png 800w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI.png 1200w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1024px\" \/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><article class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling case-content\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-medium:5%;--awb-padding-left-medium:5%;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-between fusion-flex-content-wrap\" style=\"max-width:calc( 1440px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column text-image-block-video-content1\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ff0066;--awb-margin-top:40px;--awb-margin-bottom:20px;--awb-margin-bottom-small:8px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;PT Serif&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;line-height:1.33;\">D\u00e9fi : cr\u00e9er rapidement une culture du commerce \u00e9lectronique<\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-transform:none;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Malgr\u00e9 son succ\u00e8s global et un march\u00e9 dermo-cosm\u00e9tique en ligne florissant, le groupe Pierre Fabre est confront\u00e9 \u00e0 une forte concurrence de la part de concurrents plus avanc\u00e9s sur le plan num\u00e9rique, tels que <a href=\"https:\/\/www.artefact.com\/fr\/cases\/loreal-trenddetection-innovating-tomorrows-products-today-thanks-to-ai-trend-detection-by-artefact\/\">L'Or\u00e9al<\/a> Cosmetic Active.  L'objectif du groupe en mati\u00e8re de commerce en ligne \u00e9tant de 20 5% pour 2021, de nouvelles politiques de croissance devaient \u00eatre mises en \u0153uvre.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-between fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 20px ) !important;max-width:calc( 100% + 20px ) !important;margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27499%27%20height%3D%270%27%20viewBox%3D%270%200%20499%200%27%3E%3Crect%20width%3D%27499%27%20height%3D%270%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/thomas-Faure-rond.png\" alt=\"Image\" class=\"lazyload artefact-elegant-image align-left hover-enable\" style=\"width: 499px; border-radius: 59% 41% 41% 59% \/ 29% 48% 52% 71%; overflow: hidden;\" width=\"499\" height=\"auto\" \/><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p><b><i>\u201cDans le march\u00e9 actuel, nous savions qu'il \u00e9tait essentiel pour ce client de donner la priorit\u00e9 au commerce \u00e9lectronique. <\/i><\/b><b><i>Mais pour r\u00e9ussir dans ce nouvel \u00e9cosyst\u00e8me, elles devaient s'adapter et am\u00e9liorer leurs capacit\u00e9s afin de rivaliser avec les meilleurs acteurs num\u00e9riques\u201d,\u00a0<\/i><\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><div class=\"quote-baseline\">d\u00e9clare Thomas Faure, responsable de la vente au d\u00e9tail en ligne chez Artefact.<\/div>\n<\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Nous devions trouver un moyen de soutenir leurs \u00e9quipes commerciales et marketing dans leur acc\u00e9l\u00e9ration num\u00e9rique. Nous avons donc propos\u00e9 un programme de perfectionnement \u00e0 l'\u00e9chelle de l'entreprise.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ff0066;--awb-margin-top:40px;--awb-margin-bottom:20px;--awb-margin-bottom-small:8px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;PT Serif&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;line-height:1.33;\">Solution : enseigner aux \u00e9quipes les secrets du commerce \u00e9lectronique<\/h2><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Pour r\u00e9pondre aux objectifs de Pierre Fabre, nous avons structur\u00e9 la solution e-Retail upskilling autour de cinq principes cl\u00e9s :<\/p>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Lier le programme e-Retail \u00e0 une r\u00e9alisation commerciale concr\u00e8te \/ un objectif soutenu par la direction g\u00e9n\u00e9rale.<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Adapter le programme aux besoins r\u00e9gionaux et \u00e0 la maturit\u00e9 des stagiaires du groupe Pierre Fabre<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Identifier et responsabiliser les champions du commerce \u00e9lectronique<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Proposez plusieurs formats d'apprentissage, du libre-service num\u00e9rique au coaching individuel.<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Construire des outils utilisables, et pas seulement un contenu th\u00e9orique<\/div><\/li><\/ul><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Pour mettre les choses en route, nous avons r\u00e9alis\u00e9 un audit e-Retail afin d'identifier les lacunes en mati\u00e8re de connaissances dans l'ensemble de l'entreprise. Nous avons analys\u00e9 la relation de Pierre Fabre avec le commerce en ligne, y compris son organisation, ses processus, ses outils et son personnel. L'audit a r\u00e9v\u00e9l\u00e9 un besoin de formation aux bases du num\u00e9rique et de comp\u00e9tences sp\u00e9cifiques au sein de diverses \u00e9quipes \u00e0 diff\u00e9rents niveaux de l'entreprise.<\/p>\n<\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les informations que nous avons tir\u00e9es de l'audit ont permis de d\u00e9gager cinq th\u00e8mes \u00e0 aborder :<\/p>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Module #1 - Strat\u00e9gie omnicanale<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Module #2 - Acculturation au commerce \u00e9lectronique<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Module #3 - Animation de la marque<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Module #4 - Mesure de la performance<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-icon-check\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span style=\"font-weight: 400;\">Module #5 - N\u00e9gociation au d\u00e9tail \u00e9lectronique<\/span><\/p>\n<\/div><\/li><\/ul><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Le programme de perfectionnement est compos\u00e9 de modules d'apprentissage en ligne, de sessions d'entra\u00eenement et de coaching individuel. L'engagement est assur\u00e9 par des formats d'apprentissage attrayants et vari\u00e9s (du motion design aux vid\u00e9os interactives, en passant par les infographies et les quiz, l'entra\u00eenement physique et le coaching individuel).<\/p>\n<p>Nous avons lanc\u00e9 le programme aupr\u00e8s d'environ 600 employ\u00e9s dans 27 march\u00e9s en juin 2020.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ff0066;--awb-margin-top:40px;--awb-margin-bottom:20px;--awb-margin-bottom-small:8px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;PT Serif&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;line-height:1.33;\">R\u00e9sultats : rendre l'eLearning attrayant - et rentable<\/h2><\/div><div class=\"fusion-text fusion-text-10\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Chaque module s'adresse \u00e0 de multiples parties prenantes sur tous les march\u00e9s, avec des programmes \u00e0 la demande proposant des cours g\u00e9n\u00e9riques pour tous, et des sujets sp\u00e9cifiques pour les \u00e9quipes marketing et\/ou commerciales. Trois adaptations r\u00e9gionales ont \u00e9t\u00e9 produites pour l'Europe, l'Asie et les Am\u00e9riques.<\/p>\n<\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Des sessions de formation initiale ont \u00e9t\u00e9 organis\u00e9es sur 26 march\u00e9s et des sessions de coaching individuel ont \u00e9t\u00e9 organis\u00e9es pour une cinquantaine de stagiaires. Au total, environ 750 heures de s\u00e9ances de coaching individuel seront dispens\u00e9es (en cours).<\/p>\n<\/div><div class=\"fusion-text fusion-text-12\" style=\"--awb-font-size:20px;--awb-line-height:32px;--awb-text-color:#0a1128;--awb-text-font-family:&quot;PT Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>L'enqu\u00eate de satisfaction envoy\u00e9e \u00e0 tous les stagiaires - des cadres op\u00e9rationnels aux cadres sup\u00e9rieurs - a re\u00e7u des notes \u00e9lev\u00e9es sur tous les indices, y compris l'\u00e9valuation de la qualit\u00e9 du contenu et du format, l'utilit\u00e9 du programme dans l'activit\u00e9 quotidienne, etc.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%270%27%20viewBox%3D%270%200%20400%200%27%3E%3Crect%20width%3D%27400%27%20height%3D%270%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/nicolas-mouton.png\" alt=\"Image\" class=\"lazyload artefact-elegant-image align-left hover-enable\" style=\"width: 400px; border-radius: 59% 41% 41% 59% \/ 29% 48% 52% 71%; overflow: hidden;\" width=\"400\" height=\"auto\" \/><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><div class=\"quote\">\n<p><b><i>\u201c<\/i><\/b><b><i>L<\/i><\/b><b><i>Les r\u00e9actions des participants ont \u00e9t\u00e9 tr\u00e8s enthousiastes. Il y a eu une prise de conscience de notre besoin d'\u00eatre pr\u00e9sents dans la vente au d\u00e9tail en ligne. Pierre Fabre n'a pas historiquement de culture du commerce \u00e9lectronique, c'est pourquoi le renforcement des comp\u00e9tences est consid\u00e9r\u00e9 comme n\u00e9cessaire et souhaitable.\u201d<\/i><\/b><\/p>\n<\/div>\n<\/div><div class=\"fusion-text fusion-text-14 quote-baseline\" style=\"--awb-text-transform:none;\"><div class=\"quote-baseline\">conclut Nicolas Mouton, responsable de la formation et du d\u00e9veloppement au sein du groupe Pierre Fabre.<\/div>\n<\/div><\/div><\/div><\/div><\/article><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1440px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-inner-bg-size:cover;--awb-border-color:rgba(10,17,40,0.1);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:4px 4px 4px 4px;--awb-inner-bg-border-radius:4px 4px 4px 4px;--awb-inner-bg-overflow:hidden;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" rel=\"noopener noreferrer\" target=\"_blank\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row fusion-flex-align-items-center\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" rel=\"noopener\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">D\u00e9couvrez notre eBook Artefact \u00d7 Pierre Fabre Group !<\/span><\/a><\/div><div class=\"fusion-text fusion-text-15\"><p style=\"text-align: center;\">Acc\u00e9l\u00e9rer la croissance en ligne gr\u00e2ce \u00e0 un programme mondial de perfectionnement dans le domaine de la vente au d\u00e9tail en ligne<\/p>\n<\/div><div class=\"fusion-image-element\" style=\"--awb-margin-right:20px;--awb-margin-left:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/marketing.artefact.com\/l\/597421\/2021-06-29\/95wb13\" target=\"_self\" aria-label=\"Pierre-Fabre-livre-LI\" rel=\"noopener\"><img decoding=\"async\" width=\"1024\" height=\"535\" alt=\"Discover our Artefact \u00d7 Pierre Fabre Group eBook!\" src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI.png\" data-orig-src=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-1024x535.png\" class=\"lazyload img-responsive wp-image-61436\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271200%27%20height%3D%27627%27%20viewBox%3D%270%200%201200%20627%27%3E%3Crect%20width%3D%271200%27%20height%3D%27627%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-200x105.png 200w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-400x209.png 400w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-600x314.png 600w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI-800x418.png 800w, https:\/\/www.artefact.com\/\/wp-content\/uploads\/2021\/06\/Pierre-Fabre-eBook-LI.png 1200w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 1024px\" \/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"<p>Thomas Faure (Artefact) et Nicolas Mouton (Groupe Pierre Fabre) discutent des enjeux strat\u00e9giques de la vente en ligne aujourd'hui.<\/p>","protected":false},"featured_media":61373,"parent":0,"template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false},"categories":[3007],"class_list":["post-61372","cases","type-cases","status-publish","has-post-thumbnail","hentry","category-healthcare"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/cases\/61372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/cases"}],"about":[{"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/types\/cases"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/media\/61373"}],"wp:attachment":[{"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/media?parent=61372"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artefact.com\/fr\/wp-json\/wp\/v2\/categories?post=61372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}