{"id":709746,"date":"2025-06-26T14:49:39","date_gmt":"2025-06-26T13:49:39","guid":{"rendered":"https:\/\/www.artefact.com\/?post_type=cases&#038;p=709746"},"modified":"2025-07-22T08:02:18","modified_gmt":"2025-07-22T07:02:18","slug":"bouygues-telecom-launches-its-agentic-ai-sales-assistant","status":"publish","type":"cases","link":"https:\/\/www.artefact.com\/zh\/cases\/bouygues-telecom-launches-its-agentic-ai-sales-assistant\/","title":{"rendered":"<span class=\"highlight\">\u8def\u6613\u7535\u4fe1<\/span> \u63a8\u51fa Agentic AI \u9500\u552e\u52a9\u7406"},"content":{"rendered":"<p><em>\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\uff08Bouygues Telecom\uff09\u5728\u8c37\u6b4c\u4e91\u4e0a\u63a8\u51fa\u4e86\u6b27\u6d32\u9996\u4e2a\u7531 AI \u652f\u6301\u7684\u4e2a\u6027\u5316\u79fb\u52a8\u9500\u552e\u52a9\u7406\uff0c\u5f7b\u5e95\u6539\u53d8\u4e86\u5ba2\u6237\u4f53\u9a8c\u3002\u5728 Artefact \u4e00\u5e74\u591a\u7684\u652f\u6301\u4e0b\uff0c\u8be5\u7535\u4fe1\u8fd0\u8425\u5546\u6b63\u5728\u901a\u8fc7\u4e3a\u6f5c\u5728\u5ba2\u6237\u548c\u5ba2\u6237\u63d0\u4f9b\u5168\u5929\u5019\u5e2e\u52a9\u6765\u52a0\u5f3a\u5176\u5728\u7ebf\u9500\u552e\u4e4b\u65c5\u3002.<\/em><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube \u89c6\u9891\u64ad\u653e\u5668\" src=\"https:\/\/www.youtube.com\/embed\/Ru6LYNowOS0?si=niIu1l3mBnnI9xz6\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>\u4e3a\u79fb\u52a8\u62a5\u4ef7\u9500\u552e\u521b\u5efa\u59cb\u7ec8\u5728\u7ebf\u7684 AI \u4ee3\u7406<\/h2>\n<p>\u8d8a\u6765\u8d8a\u591a\u7684\u5728\u7ebf\u79fb\u52a8\u4f18\u60e0--\u624b\u673a\u3001\u8ba1\u5212\u548c\u878d\u8d44\u65b9\u6848\u7684\u7ec4\u5408--\u53ef\u80fd\u4f1a\u4f7f\u7528\u6237\u5728\u7406\u89e3\u3001\u5206\u7c7b\u548c\u9009\u62e9\u65f6\u9762\u4e34\u6311\u6218\u3002\u8fc4\u4eca\u4e3a\u6b62\uff0c\u5728\u7ebf\u652f\u6301\u670d\u52a1\u7684\u53ef\u7528\u6027\u548c\u529f\u80fd\u90fd\u5f88\u6709\u9650\uff0c\u5e38\u5e38\u5bfc\u81f4\u7528\u6237\u611f\u5230\u5931\u671b\u548c\u653e\u5f03\uff0c\u5c24\u5176\u662f\u5bf9\u4e8e\u8f83\u4e3a\u590d\u6742\u7684\u4f18\u60e0\u3002\u4e3a\u4e86\u89e3\u51b3\u8fd9\u4e2a\u95ee\u9898\uff0c\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\u7684\u6570\u5b57\u56e2\u961f Lead Open Innovation \u4f7f\u7528 Generative AI \u5bf9\u652f\u6301\u4f53\u9a8c\u8fdb\u884c\u4e86\u6539\u9020\u3002.<\/p>\n<p>\u5f00\u53d1\u65b0\u4e00\u4ee3\u804a\u5929\u673a\u5668\u4eba\u6709\u4e09\u4e2a\u4e3b\u8981\u76ee\u6807\uff1a<\/p>\n<ul>\n<li aria-level=\"1\">\u63d0\u4f9b\u5168\u5929\u5019\u6301\u7eed\u534f\u52a9\uff1b;<\/li>\n<li aria-level=\"1\">\u63d0\u4f9b\u66f4\u52a0\u4ee5\u7528\u6237\u4e3a\u4e2d\u5fc3\u7684\u7535\u5b50\u5546\u52a1\u4f53\u9a8c\uff1b;<\/li>\n<li aria-level=\"1\">\u53d1\u5c55\u521b\u65b0\u9886\u5bfc\u5730\u4f4d\u3002.<\/li>\n<\/ul>\n<h2>\u8c37\u6b4c\u5bf9\u8bdd\u5f0f\u4ee3\u7406\u7684\u6280\u672f\u7a81\u7834<\/h2>\n<p>2024 \u5e74 9 \u6708\uff0c\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\uff08Bouygues Telecom\uff09\u6210\u4e3a\u6b27\u6d32\u9996\u5bb6\u63a8\u51fa\u57fa\u4e8e\u8c37\u6b4c\u4ee3\u7406\u751f\u6210\u5668\u6280\u672f\u7684\u751f\u6210\u5f0f AI \u9500\u552e\u52a9\u7406\u7684\u7535\u4fe1\u8fd0\u8425\u5546\uff0c\u8fd9\u662f\u4e00\u4e2a\u91cd\u8981\u7684\u91cc\u7a0b\u7891\u3002\u8fd9\u4e00\u6210\u5c31\u6e90\u4e8e\u8fd0\u8425\u5546\u3001\u8c37\u6b4c\u4e91\u548c\u91c7\u7528\u8c37\u6b4c\u4ee3\u7406\u751f\u6210\u5668\u6280\u672f\u7684 Artefact \u4e4b\u95f4\u7684\u4e09\u65b9\u5408\u4f5c\u3002.<\/p>\n<p>\u5f00\u53d1\u5de5\u4f5c\u5206\u4e24\u4e2a\u4e92\u8865\u9636\u6bb5\u5c55\u5f00\u30022024 \u5e74\u521d\uff0c\u56e2\u961f\u91cd\u70b9\u4f7f\u7528\u8c37\u6b4c\u7684 Agent Builder\uff08\u4e00\u4e2a\u4f4e\u4ee3\u7801\u5e73\u53f0\uff0c\u5141\u8bb8\u4e1a\u52a1\u56e2\u961f\u5feb\u901f\u521b\u5efa\u539f\u578b\u548c\u8fdb\u884c\u6d4b\u8bd5\uff0c\u540c\u65f6\u63d0\u4f9b\u4e00\u4e2a\u9762\u5411\u7528\u6237\u7684\u754c\u9762\uff09\u6784\u5efa\u52a9\u624b\u3002\u56e2\u961f\u4ec5\u4f7f\u7528\u4e24\u4e2a\u6280\u672f\u914d\u7f6e\u6587\u4ef6\u548c\u4e24\u4e2a\u4e1a\u52a1\u914d\u7f6e\u6587\u4ef6\uff0c\u5229\u7528 Gemini AI \u521b\u5efa\u4e86\u4f1a\u8bdd\u4ee3\u7406\u3002.<\/p>\n<blockquote><p>\u201cAgent Builder \u662f\u4e00\u79cd\u4f4e\u4ee3\u7801\u89e3\u51b3\u65b9\u6848\uff0c\u5141\u8bb8\u4e1a\u52a1\u56e2\u961f\u771f\u6b63\u53c2\u4e0e\u6784\u5efa\u3001\u6d4b\u8bd5\u548c\u90e8\u7f72\u8fd9\u4e9b\u57fa\u4e8e\u4ee3\u7406\u7684\u89e3\u51b3\u65b9\u6848\u3002\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\uff08Bouygues Telecom\uff09\u5f00\u653e\u5f0f\u521b\u65b0\u8d1f\u8d23\u4eba\u5f17\u6717\u7d22\u74e6-\u76d6\u7279\uff08Fran\u00e7ois Gette\uff09\u3002.<\/p><\/blockquote>\n<p>2025 \u5e74\u521d\uff0cArtefact \u652f\u6301\u5f00\u53d1\u9ad8\u7ea7\u8bc4\u5206\u5de5\u5177\uff0c\u4ee5\u8bc4\u4f30\u7528\u6237\u4e0e AI \u52a9\u624b\u4e4b\u95f4\u7684\u4e92\u52a8\u8d28\u91cf\u3002\u76ee\u6807\u662f\uff1a\u4f7f\u7528\u5f00\u6e90\u7684 Langfuse \u5de5\u5177\uff0c\u786e\u4fdd\u7528\u6237\u4f53\u9a8c\u5f97\u5230\u6301\u7eed\u6539\u5584\u3002.<\/p>\n<p>\u7b2c\u4e00\u9636\u6bb5\u7684\u76ee\u6807\u5ba2\u6237\u662f\u6ca1\u6709\u5e03\u4f9d\u683c\u7535\u4fe1\u8d26\u6237\u7684\u6f5c\u5728\u5ba2\u6237\uff0c\u76ee\u7684\u662f\u7b80\u5316\u90e8\u7f72\uff0c\u540c\u65f6\u6ee1\u8db3\u83b7\u53d6\u9700\u6c42\u3002.<\/p>\n<h2>\u50cf\u771f\u4eba\u9500\u552e\u5458\u4e00\u6837\u7684\u804a\u5929\u673a\u5668\u4eba<\/h2>\n<p>\u521b\u65b0\u5728\u4e8e\u6452\u5f03\u4e86\u4f20\u7edf\u7684\u57fa\u4e8e\u89c4\u5219\u7684\u804a\u5929\u673a\u5668\u4eba\u3002\u8fd9\u79cd\u65b0\u4e00\u4ee3\u52a9\u624b\u53ef\u4ee5\u5904\u7406\u81ea\u7136\u5bf9\u8bdd\u3001\u79bb\u9898\u3001\u591a\u6807\u51c6\u6bd4\u8f83\uff0c\u5e76\u6839\u636e\u6f5c\u5728\u5ba2\u6237\u7684\u9884\u7b97\u548c\u504f\u597d\u63d0\u4f9b\u91cf\u8eab\u5b9a\u5236\u7684\u5efa\u8bae\u3002.<\/p>\n<p>\u52a9\u624b\u7684\u529f\u80fd\u8fdc\u4e0d\u6b62\u5bf9\u8bdd\uff1a\u7528\u6237\u9996\u5148\u9009\u62e9\u624b\u673a\u578b\u53f7\uff0c\u7136\u540e\u9009\u62e9\u989c\u8272\u548c\u5185\u5b58\u5bb9\u91cf\u3002\u52a9\u624b\u4f1a\u8be2\u95ee\u66f4\u591a\u7ec6\u8282\uff0c\u4ee5\u63d0\u4f9b\u5b8c\u6574\u7684\u62a5\u4ef7\u3002\u5b83\u5c06\u5b9e\u65f6\u804a\u5929\u4e0e\u7f51\u7ad9\u5bfc\u822a\u540c\u6b65\uff0c\u4ee5\u663e\u793a\u4ea7\u54c1\u9875\u9762\u3002\u9009\u597d\u624b\u673a\u540e\uff0c\u52a9\u624b\u4f1a\u5f15\u5bfc\u7528\u6237\u9009\u62e9\u8ba1\u5212\u548c\u878d\u8d44\u65b9\u5f0f--\u518d\u6b21\u5c06\u804a\u5929\u504f\u597d\u4e0e\u7f51\u7ad9\u9009\u62e9\u540c\u6b65\u3002.<\/p>\n<blockquote>\n<div>\u201c\u6211\u4eec\u80fd\u591f\u5c06\u8fd9\u79cd\u884c\u4e3a\u8f6c\u5316\u4e3a Vertex Agent Builder \u7684\u63d0\u793a\u3002\u65e9\u671f\u6d4b\u8bd5\u663e\u793a\u4e86\u771f\u6b63\u7684\u6f5c\u529b\u201d\u3002\u201d<br \/>\nFran\u00e7ois Gette\uff0c\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\u5f00\u653e\u5f0f\u521b\u65b0\u8d1f\u8d23\u4eba\u3002.<\/div>\n<\/blockquote>\n<p>\u8be5\u52a9\u624b\u652f\u6301\u7528\u6237\u5b8c\u6210\u6bcf\u4e00\u4e2a\u6b65\u9aa4\uff1a\u786e\u5b9a\u9700\u6c42\u548c\u6807\u51c6\u3001\u5728\u9884\u7b97\u8303\u56f4\u5185\u63a8\u8350\u624b\u673a\u3001\u9009\u62e9\u6280\u672f\u9009\u9879\u3001\u9009\u62e9\u8ba1\u5212\u548c\u878d\u8d44\uff0c\u6700\u540e\u5f15\u5bfc\u7528\u6237\u653e\u5165\u8d2d\u7269\u8f66\uff0c\u5c31\u50cf\u5e97\u5185\u534f\u52a9\u4e00\u6837\u3002.<\/p>\n<h4>\u63a8\u52a8\u6027\u80fd\u63d0\u5347\u7684 Google \u4e91\u751f\u6001\u7cfb\u7edf<\/h4>\n<p>\u8be5\u89e3\u51b3\u65b9\u6848\u4f9d\u8d56\u4e8e\u5b8c\u5168\u6258\u7ba1\u5728\u8c37\u6b4c\u4e91\u5e73\u53f0\u4e0a\u7684\u5f3a\u5927\u6280\u672f\u67b6\u6784\uff0c\u5176\u6838\u5fc3\u670d\u52a1\u5305\u62ec<\/p>\n<ul>\n<li aria-level=\"1\">\u5bf9\u8bdd\u4ee3\u7406\uff1a\u7531 Gemini \u652f\u6301\u7684 AI \u52a9\u624b\u5f15\u64ce\uff1b;<\/li>\n<li aria-level=\"1\">Dialogflow Messenger\uff1a\u96c6\u6210\u5ba2\u6237\u754c\u9762\uff1b;<\/li>\n<li aria-level=\"1\">\u94a2\u7434\u5206\u6790\uff1a\u6027\u80fd\u8ddf\u8e2a\uff1b;<\/li>\n<li aria-level=\"1\">Langfuse\uff1aGenAI \u548c\u4ee3\u7406\u5e94\u7528\u7a0b\u5e8f\u76d1\u63a7\u5de5\u5177\u3002.<\/li>\n<\/ul>\n<p>Data \u8d28\u91cf\u5bf9\u4e8e\u907f\u514d AI \u5e7b\u89c9\u81f3\u5173\u91cd\u8981\uff0c\u7279\u522b\u662f\u5728\u5546\u4e1a\u73af\u5883\u4e2d\uff0c\u51c6\u786e\u7684\u4ef7\u683c\u548c\u4ea7\u54c1\u4fe1\u606f\u81f3\u5173\u91cd\u8981\u3002\u56e2\u961f\u4f18\u5148\u8003\u8651\u63d0\u4f9b\u5b9e\u65f6\u4ea7\u54c1\u548c\u53ef\u7528\u6027 data \u7684\u5408\u683c\u5e94\u7528\u7a0b\u5e8f\u63a5\u53e3\u3002\u8fd9\u79cd\u65b9\u6cd5\u4e0d\u4ec5\u63d0\u9ad8\u4e86\u53ef\u9760\u6027\uff0c\u8fd8\u63a8\u52a8\u4e86\u5185\u90e8 data \u57fa\u7840\u8bbe\u65bd\u6539\u8fdb\u7684\u826f\u6027\u5faa\u73af\u3002.<\/p>\n<h2>\u5efa\u7acb\u5728\u534f\u4f5c\u548c\u654f\u6377\u65b9\u6cd5\u57fa\u7840\u4e0a\u7684\u6210\u529f<\/h2>\n<p>\u8be5\u9879\u76ee\u4f53\u73b0\u4e86\u6240\u6709\u4e09\u4e2a\u5408\u4f5c\u4f19\u4f34\u4e4b\u95f4\u521b\u65b0\u5408\u4f5c\u7684\u529b\u91cf\u3002Bouygues Telecom \u7684\u56e2\u961f\u6709\u6548\u5730\u5229\u7528 Gemini \u751f\u6210\u52a9\u624b\u81ea\u5df1\u7684\u6307\u4ee4\u96c6\uff0c\u4f7f AI 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AI \u52a9\u624b\uff0c\u5e76\u5f00\u53d1\u66f4\u4e30\u5bcc\u7684\u7528\u6237\u4f53\u9a8c\uff0c\u4ee5\u63d0\u4f9b\u4f18\u8d28\u7684\u5ba2\u6237\u4f53\u9a8c\u3002.<\/p>\n<blockquote>\n<div>\u201c\u79fb\u52a8\u4f53\u9a8c\u6709\u4e9b\u4e0d\u540c\uff0c\u56e0\u4e3a\u804a\u5929\u7a97\u53e3\u662f\u60a8\u552f\u4e00\u7684\u754c\u9762\u3002\u6211\u4eec\u8bbe\u60f3\u672a\u6765\u7684\u79fb\u52a8\u4e92\u52a8\u5c06\u5b8c\u5168\u7531\u804a\u5929\u52a9\u624b\u9a71\u52a8\u3002\u5b83\u53ef\u80fd\u6210\u4e3a\u4ea7\u54c1\u9500\u552e\u548c\u5206\u9500\u7684\u65b0\u6e20\u9053\u3002\u5e03\u4f9d\u683c\u7535\u4fe1\u516c\u53f8\u5f00\u653e\u5f0f\u521b\u65b0\u8d1f\u8d23\u4eba\u5f17\u6717\u7d22\u74e6-\u76d6\u7279\uff08Fran\u00e7ois 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