{"id":60963,"date":"2021-05-20T07:52:25","date_gmt":"2021-05-20T06:52:25","guid":{"rendered":"https:\/\/www.artefact.com\/?post_type=news&p=60963"},"modified":"2024-09-20T17:42:23","modified_gmt":"2024-09-20T16:42:23","slug":"artefact-and-econocom-have-teamed-up-to-raise-service-desk-quality-standards-using-artificial-intelligence","status":"publish","type":"news","link":"https:\/\/www.artefact.com\/zh\/news\/artefact-and-econocom-have-teamed-up-to-raise-service-desk-quality-standards-using-artificial-intelligence\/","title":{"rendered":"Artefact \u4e0e Econocom \u5408\u4f5c\uff0c\u5229\u7528 artificial intelligence \u63d0\u9ad8\u670d\u52a1\u53f0\u8d28\u91cf\u6807\u51c6"},"content":{"rendered":"

\u5df4\u9ece\uff0c\u6b27\u6d32\u4e2d\u90e8\u65f6\u95f4 2021 \u5e74 5 \u6708 19 \u65e5\u4e0b\u5348 5:45 - Artefact (FR0000079683 - ALATF - \u7b26\u5408 PEA-PME \u80a1\u7968\u50a8\u84c4\u8ba1\u5212\u7684\u6761\u4ef6)<\/strong>, \u8be5\u516c\u53f8\u4e0e\u6570\u5b57\u5de5\u4f5c\u573a\u6240\u4e13\u5bb6\u548c\u6cd5\u56fd\u7b2c\u4e00\u5927\u7528\u6237\u73af\u5883\u8bbe\u65bd\u7ba1\u7406\u516c\u53f8 Econocom \u5408\u4f5c\uff0c\u5229\u7528 artificial intelligence \u4e3a\u5176\u670d\u52a1\u53f0\u63d0\u4f9b\u7528\u6237\u652f\u6301\u3002.<\/p>\n<\/div>

\u53cc\u65b9\u7684\u5408\u4f5c\u4e3a\u670d\u52a1\u53f0\u63d0\u4f9b\u4e86\u57fa\u4e8e artificial intelligence \u7684\u4e13\u7528\u89e3\u51b3\u65b9\u6848\uff0c\u4e3a\u5f53\u4eca\u65e5\u76ca\u82db\u523b\u548c\u4f9d\u8d56\u6570\u5b57\u6280\u672f\u7684\u7528\u6237\u63d0\u4f9b\u9ad8\u8d28\u91cf\u7684\u670d\u52a1\u548c\u54cd\u5e94\uff0c\u4e3a\u4ed6\u4eec\u5e26\u6765\u6d41\u7545\u3001\u8d85\u5f3a\u54cd\u5e94\u548c\u9ad8\u6548\u7684\u4f53\u9a8c\u3002.<\/p>\n<\/div>

2018 \u5e74\uff0c\u5373\u4f7f\u5728 \"Covid-19 \"\u5927\u6d41\u884c\u5bfc\u81f4\u5728\u5bb6\u5de5\u4f5c\u7684\u60c5\u51b5\u50cf\u6eda\u96ea\u7403\u4e00\u6837\u6269\u5927\u4e4b\u524d\uff0c\u670d\u52a1\u53f0\u7684\u8bf7\u6c42\u91cf\u5c31\u5df2\u7ecf\u8dc3\u5347\u4e86 61%\u3002\u5c3d\u7ba1\u9700\u6c42\u6fc0\u589e\uff0c\u4f46\u964d\u4f4e\u6210\u672c\u4ecd\u662f\u91cd\u4e2d\u4e4b\u91cd\uff0c\u5c24\u5176\u662f\u5728\u5371\u673a\u65f6\u671f\u3002.<\/p>\n<\/div>

\u4eba\u5de5\u667a\u80fd\u4e3a Econocom \u56e2\u961f\uff08\u5c24\u5176\u662f\u670d\u52a1\u4e2d\u5fc3\uff09\u63d0\u4f9b\u4e86\u6e05\u6670\u7684\u4fe1\u606f\u548c\u5f3a\u5927\u7684\u54cd\u5e94\u534f\u8bae\uff0c\u6709\u52a9\u4e8e\u63d0\u9ad8\u7528\u6237\u6ee1\u610f\u5ea6\u3002\u901a\u8fc7\u8fd9\u79cd\u65b9\u6cd5\uff0c\u57fa\u4e8e\u81ea\u7136\u8bed\u8a00\u5904\u7406\uff08NLP\uff09\u7b97\u6cd5\u7684\u8bed\u97f3\u52a9\u624b\u53ef\u81ea\u52a8\u5904\u7406\u8f83\u4e3a\u7b80\u5355\u7684\u67e5\u8be2\uff0c\u800c\u8f83\u4e3a\u590d\u6742\u7684\u67e5\u8be2\u5219\u7531 artificial intelligence \u7cfb\u7edf\u534f\u52a9\u64cd\u4f5c\u5458\u5904\u7406\u3002\u56e0\u6b64\uff0c\u201c\u589e\u5f3a\u578b\u4eba\u5de5 \u201d\u6e20\u9053\u53ef\u63d0\u4f9b\u66f4\u9ad8\u9644\u52a0\u503c\u7684\u652f\u6301\u3002.<\/p>\n<\/div>

Econocom \u548c Artefact \u5229\u7528\u5404\u81ea\u4e13\u4e1a\u9886\u57df\u4e4b\u95f4\u7684\u7d27\u5bc6\u7ed3\u5408\uff0c\u5728\u6cd5\u56fd\u7387\u5148\u63a8\u51fa\u4e86\u65b0\u4e00\u4ee3\u89e3\u51b3\u65b9\u6848\uff0c\u8be5\u65b9\u6848\u5177\u6709\u4e09\u5927\u4f18\u52bf\uff1a\u63d0\u9ad8\u7528\u6237\u6ee1\u610f\u5ea6\u3001\u6539\u5584\u670d\u52a1\u8d28\u91cf\u548c\u964d\u4f4e\u8fd0\u8425\u6210\u672c\u3002.<\/p>\n<\/div>

artificial intelligence \u5728\u670d\u52a1\u53f0\u7684\u4e3b\u8981\u5e94\u7528\u6709\u56db\u79cd\uff0cEconocom \u5728 Artefact \u7684\u6280\u672f\u652f\u6301\u4e0b\u63d0\u4f9b\u7684\u89e3\u51b3\u65b9\u6848\u4e2d\u90fd\u6709\u8fd9\u4e9b\u5e94\u7528\uff1a<\/p>\n<\/div>

  • <\/i><\/span>
    \n

    \u67e5\u8be2\u8fc7\u6ee4\uff08\u81ea\u52a8\u6d3e\u9063\u5230\u5408\u9002\u7684\u652f\u6301\u5355\u4f4d\uff09<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    \u901a\u8fc7\u8bed\u97f3\u5206\u6790\u8861\u91cf\u7528\u6237\u6ee1\u610f\u5ea6<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    \u5206\u6790 data \u7684\u6536\u83b7\uff0c\u52a0\u5f3a\u6301\u7eed\u6539\u8fdb<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    \u534f\u52a9\u652f\u6301\u4ee3\u7406\uff08\u81ea\u52a8\u5efa\u8bae\u89e3\u51b3\u65b9\u6848\u6307\u5357\uff09<\/p>\n<\/div><\/li><\/ul>

    \u201cdata\u975e\u51e1\u7684\u64cd\u4f5c\u8d22\u5bcc\u52a0\u4e0aartificial intelligence\u6700\u65b0\u7684\u5b66\u4e60\u548c\u5206\u6790\u80fd\u529b\uff0c\u53ef\u4ee5\u4e3a\u652f\u6301\u5355\u4f4d\u63d0\u4f9b\u524d\u6240\u672a\u6709\u7684\u7406\u89e3\u548c\u89e3\u51b3\u7528\u6237\u9047\u5230\u7684\u4e8b\u4ef6\u7684\u80fd\u529b\u201d\u3002\u201d<\/div>\n<\/div>
    Artefact \u8054\u5408\u9996\u5e2d\u6267\u884c\u5b98\u517c\u8054\u5408\u521b\u59cb\u4eba Vincent Luciani \u8bc4\u8bba\u8bf4\u3002.<\/div>\n<\/div>

    \u4eba\u5de5\u667a\u80fd\u53ef\u4ee5\u66f4\u5bb9\u6613\u5730\u88ab\u91c7\u7528\uff0c\u56e0\u4e3a\u6ca1\u6709\u4eba\u9700\u8981\u6539\u53d8\u4ed6\u4eec\u7684\u5de5\u4f5c\u65b9\u5f0f\u3002\u65e0\u8bba\u662f\u901a\u8fc7\u7535\u8bdd\u3001\u7535\u5b50\u90ae\u4ef6\u8fd8\u662f\u804a\u5929\u4e0e\u670d\u52a1\u53f0\u8054\u7cfb\uff0cartificial intelligence \u90fd\u53ef\u4ee5\u901a\u8fc7\u5bf9\u73b0\u6709\u5de5\u5177\uff08ITSM\u3001\u77e5\u8bc6\u5e93\u3001UEM \u7b49\uff09\u7684\u6e20\u9053\u8fdb\u884c\u8865\u5145\uff0c\u5e2e\u52a9\u6539\u5584\u7528\u6237\u4f53\u9a8c\u3002.<\/p>\n<\/div>

    \u6700\u540e\uff0c\u4e0d\u5e94\u5ffd\u89c6\u670d\u52a1\u53f0\u6536\u96c6\u7684 data \u4e0e\u7528\u6237\u76f8\u5173\u8fd9\u4e00\u4e8b\u5b9e\u3002\u5176\u4e2d\u4e00\u4e9b\u4fe1\u606f\u53ef\u80fd\u5177\u6709\u4e2a\u4eba\u6027\u8d28\uff0c\u8fd9\u610f\u5473\u7740\u5b83\u5c5e\u4e8e GDPR \u6846\u67b6\u7684\u8986\u76d6\u8303\u56f4\u3002\u56e0\u6b64\uff0c\u5728\u5e94\u7528\u4efb\u4f55 artificial intelligence \u4e4b\u524d\uff0cEconocom \u548c Artefact \u5df2\u91c7\u53d6\u63aa\u65bd\uff0c\u6838\u5b9e\u5e76\u63a7\u5236 data \u6536\u96c6\u7684\u5408\u89c4\u6027\u3001\u5904\u7406 data \u7684\u4f4d\u7f6e\u4ee5\u53ca\u662f\u5426\u4fdd\u7559\u4efb\u4f55\u5143 data\u3002.<\/p>\n<\/div>

    \u201cartificial intelligence \u7684\u4f7f\u7528\u4e0d\u5e94\u5ffd\u7565\u8fd0\u884c\u670d\u52a1\u53f0\u7684\u57fa\u672c\u8981\u7d20\uff0c\u5373\u7528\u6237\u65b9\u9762\u9700\u8981\u6d41\u7545\u7684\u4f53\u9a8c\u548c\u5feb\u901f\u7684\u54cd\u5e94\uff0c\u4ee3\u7406\u65b9\u9762\u9700\u8981\u63d0\u4f9b\u6e05\u6670\u3001\u76f8\u5173\u7684\u4fe1\u606f\u3002\u6211\u4eec\u5df2\u7ecf\u5728\u591a\u4e2a\u573a\u5408\u5b9e\u65bd\u4e86\u8fd9\u4e9b\u89e3\u51b3\u65b9\u6848\uff0c\u5305\u62ec\u4e3a Econocom \u5728\u6cd5\u56fd\u7684 6000 \u540d\u5458\u5de5\u548c\u80fd\u6e90\u884c\u4e1a\u7684\u4e00\u5bb6\u5927\u578b\u4f01\u4e1a\u5b9e\u65bd\u3002\u6211\u4eec\u6536\u5230\u7684\u53cd\u9988\u975e\u5e38\u79ef\u6781\u3002\u56e0\u6b64\uff0c\u6211\u4eec\u8ba4\u4e3a\uff0cartificial intelligence \u6b63\u5728\u5f7b\u5e95\u6539\u53d8\u6240\u63d0\u4f9b\u7684\u56de\u590d\u8d28\u91cf\uff0c\u8fd9\u6709\u52a9\u4e8e\u63d0\u9ad8\u6700\u7ec8\u7528\u6237\u7684\u6ee1\u610f\u5ea6\u548c\u7aef\u5230\u7aef\u7684\u751f\u4ea7\u7387\u3002\u201d<\/div>\n<\/div>
    Econocom Infog\u00e9rance Syst\u00e8mes \u9996\u5e2d\u6267\u884c\u5b98\u9f99\u4e50\u5ba3\u603b\u7ed3\u9053\u3002.<\/div>\n<\/div>

    \u5173\u4e8e Artefact I artefact.com<\/strong>
    \nArtefact \u662f\u4e00\u5bb6\u65b0\u4e00\u4ee3 data-driven \u54a8\u8be2\u548c\u670d\u52a1\u516c\u53f8\uff0c\u81f4\u529b\u4e8e\u5c06 data \u8f6c\u5316\u4e3a\u5ba2\u6237\u7684\u4ef7\u503c\u548c\u4e1a\u52a1\u5f71\u54cd\u529b\u3002Artefact \u5728\u5168\u7403\u4e3b\u8981\u5e02\u573a\uff08\u6cd5\u56fd\u3001\u5fb7\u56fd\u3001\u82f1\u56fd\u3001\u4e9a\u6d32\u3001\u8fea\u62dc\u3001\u7f8e\u56fd\uff09\u90fd\u6709\u5f3a\u5927\u7684\u4e1a\u52a1\uff0c\u4e3a 300 \u591a\u5bb6\u5ba2\u6237\u63d0\u4f9b\u670d\u52a1\uff0c\u5176\u4e2d\u5305\u62ec\u4e09\u661f\u3001\u8fbe\u80fd\u3001\u6b27\u83b1\u96c5\u548c\u8d5b\u8bfa\u83f2\u7b49\u4f17\u591a\u4e16\u754c\u9886\u5148\u4f01\u4e1a\u3002\u96c6\u56e2\u5229\u7528\u5176 data \u6316\u6398\u548c data \u5206\u6790\u80fd\u529b\u63d0\u4f9b\u4e09\u5927\u670d\u52a1\uff1aData \u54a8\u8be2\u3001Data \u8425\u9500\u548c\u6570\u5b57\u6fc0\u6d3b\u3002Artefact \u5728\u5df4\u9ece\u6cdb\u6b27\u8bc1\u5238\u4ea4\u6613\u6240\u4e0a\u5e02\uff08ISIN \u4ee3\u7801\uff1aFR0000079683\uff09\u3002.
    \nArtefact \u7684\u65b0\u95fb\u8054\u7cfb\u4eba\uff1aDelphine Bionne | + 33 6 74 74 11 48 | delphine@thebraincontent.fr<\/p>\n<\/div>

    \u5173\u4e8e ECONOCOM I econocom.com<\/strong>
    \n\u4f5c\u4e3a\u6570\u5b57\u5316\u603b\u627f\u5305\u5546\uff0cEconocom \u8d1f\u8d23\u5927\u578b\u4f01\u4e1a\u548c\u516c\u5171\u673a\u6784\u6570\u5b57\u5316\u8f6c\u578b\u7684\u6784\u601d\u3001\u878d\u8d44\u548c\u4fc3\u8fdb\u5de5\u4f5c\u3002Econocom \u62e5\u6709 45 \u5e74\u7684\u7ecf\u9a8c\uff0c\u662f\u5e02\u573a\u4e0a\u552f\u4e00\u4e00\u5bb6\u5c06\u9879\u76ee\u878d\u8d44\u3001\u8bbe\u5907\u5206\u9500\u548c\u6570\u5b57\u670d\u52a1\u76f8\u7ed3\u5408\uff0c\u63d0\u4f9b\u591a\u529f\u80fd\u4e13\u4e1a\u670d\u52a1\u7684\u4f01\u4e1a\u3002\u96c6\u56e2\u4e1a\u52a1\u904d\u53ca 18 \u4e2a\u56fd\u5bb6\uff0c\u62e5\u6709 9000 \u591a\u540d\u5458\u5de5\uff0c\u8425\u4e1a\u6536\u5165\u8fbe 25.59 \u4ebf\u6b27\u5143\u3002Econocom \u5728\u5e03\u9c81\u585e\u5c14\u6cdb\u6b27\u8bc1\u5238\u4ea4\u6613\u6240\u4e0a\u5e02\uff0c\u88ab\u5217\u5165 BEL \u4e2d\u578b\u4f01\u4e1a\u548c\u5bb6\u65cf\u4f01\u4e1a\u6307\u6570\u3002.<\/p>\n<\/div>

    \u8054\u7cfb\u65b9\u5f0f<\/strong><\/p>\n

    Artefact<\/strong>
    \nHayette Soltani
    \n\u9996\u5e2d\u8d22\u52a1\u5b98
    \nTel\uff1a+33 1 40 40 27 00
    investor-relations@artefact.com<\/p>\n

    NewCap<\/strong>
    \nLouis-Victor Delouvrier \/ Quentin Mass\u00e9
    \n\u6295\u8d44\u8005\u5173\u7cfb
    \nTel\uff1a+33 1 44 71 98 53
    artefact@newcap.eu<\/p>\n<\/div><\/div><\/div><\/div><\/article>","protected":false},"excerpt":{"rendered":"

    \u5df4\u9ece\uff0c\uff08FR0000079683 - ALATF - \u6709\u8d44\u683c\u53c2\u4e0e PEA-PME \u80a1\u6743\u50a8\u84c4\u8ba1\u5212\uff09\u662f\u4e3a\u5927\u578b\u54c1\u724c\u63d0\u4f9b data \u8f6c\u578b\u548c\u6570\u5b57\u8425\u9500\u7684\u4e13\u5bb6\uff0c\u5b83\u4e0e\u6570\u5b57\u5de5\u4f5c\u573a\u6240\u4e13\u5bb6\u548c\u6cd5\u56fd\u7b2c\u4e00\u5927\u7528\u6237\u73af\u5883\u8bbe\u65bd\u7ba1\u7406\u516c\u53f8 Econocom \u8054\u624b\uff0c\u5229\u7528 artificial intelligence \u4e3a\u5176\u670d\u52a1\u53f0\u63d0\u4f9b\u7528\u6237\u652f\u6301\u3002. <\/p>","protected":false},"author":[],"featured_media":60964,"template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false},"news-category":[2817],"news-language":[311],"class_list":["post-60963","news","type-news","status-publish","has-post-thumbnail","hentry","news-category-global-news","news-language-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/news\/60963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/media\/60964"}],"wp:attachment":[{"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/media?parent=60963"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/author?post=60963"},{"taxonomy":"news-category","embeddable":true,"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/news-category?post=60963"},{"taxonomy":"news-language","embeddable":true,"href":"https:\/\/www.artefact.com\/zh\/wp-json\/wp\/v2\/news-language?post=60963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}