Artefact Value By Data

Transforming Customer Relationships with CEPs: A Game Changer for Businesses

Today’s businesses face the challenge of building personalised connections with customers across multiple channels. A Customer Engagement Platform (CEP) is designed to simplify this by centralising and streamlining customer interactions, creating consistency and fostering stronger relationships. By unifying data and facilitating real-time engagement, CEPs enable companies to deliver tailored, impactful experiences that build loyalty and drive growth.

The Sound Shift: How Generative AI is Redefining the Music Industry’s Business Model

The first documented live performance blending generative AI and a musician took place in November 2022, when pianist David Dolan (Guildhall School of Music and Drama) improvised in dialogue with a semi-autonomous AI system designed by composer Oded Ben-Tal (Kingston University). This groundbreaking concert demonstrated the creative possibilities of AI as a collaborative partner in music.

Revolutionizing policy drafting with generative AI: a case study

In industries where compliance and policy management are critical, drafting and maintaining up-to-date policies is a vital yet time-consuming task. Traditionally, organizations have relied on a manual process for researching competitors' policies and creating their own. This involved labour-intensive web searches, data extraction, and content organisation in spreadsheets, followed by drafting documents from scratch.

RISE to success: a data-driven approach for new launch product buying

Effective category and product management are crucial to the fashion and apparel industry, directly impacting sell-through rate — a key inventory management KPI and a major driver of overall sales. Optimising sell-through and minimising excess inventory begins with the product buying process.

Artefact, Tencent Cloud, and Alipay lead the way in AI for tourism

Artefact, in partnership with Tencent Cloud (International) and Alipay (International), hosted a seminar entitled "AI FOR TOURISM, Harnessing The Power of AI and Data for Travel & Hospitality" at its Shanghai office on 22 October. The event focused on enhancing the service experience for Chinese tourists through AI and data technology, and brought together travel and hospitality brands, including hotels, airlines, resorts, tourism boards and travel retail.

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