Artefact Value By Data

Retailers: it’s time to enter the Unified Commerce era

22 June 2021 Shopping for gifts is a struggle for me. Especially when it comes to gifting my mom. A couple of weeks ago, I was looking for some ideas for her birthday. As usual, I was late and as usual, I was pretty uninspired.

Powering your call centre with artificial intelligence

3 June 2021 Learn how to improve customer satisfaction and create added-value using Google Contact Center AI. Read about the key outcomes of the webinar on March 30th presented by Matthieu Myszak - Data Consulting Director, Artefact and Julien Tribout - Sales Lead Google Contact Center AI.

The path to developing a high-performance demand forecasting model — Part 2

27 May 2021 In this following article of a large series of posts dedicated to demand forecasting, we will focus on how to model promotions, a key driver in sales forecasting, looking at what a typical promo dataset looks like, how features should be crafted, with a step-by-step example in Python, and how complex promotional granularity can be dealt with.

The untapped wealth of WeChat data for brands

11 May 2021 Brands are not fully realising the opportunity of both capturing and actioning on WeChat's many data touchpoints, with much data sitting unused in third-party systems. The data and consulting director at Artefact advises how to unlock WeChat's data dam.

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