Agentic commerce: From AI use cases to end-to-end reinvention. Are you ready?
At the recent TCG Retail Summit, Edouard de Mézerac set out to cut through the noise around AI. His message: the era of scattered use cases is over. What comes next is something far more structural and far more demanding. For years, companies have experimented with AI in isolated pockets described as “dots of colour” across the organization. Useful, perhaps. Transformational? Not quite. Now, the ground is shifting. Agentic AI isn’t about adding another layer of technology. It’s about rethinking how work gets done, end to end.






