Richard Falk-Wallace is the CEO and co-founder of Arcana, a company focused on enabling institutional investors to understand portfolio risks and optimize performance using sophisticated data analytics. He graduated from Columbia University and has extensive experience in the financial sector.
Customer expectations are rapidly evolving due to advancements in digital experiences across various industries. In financial services, customers demand real-time updates and seamless processes. This expectation drives the need for greater transparency and efficiency in financial transactions and services. In addition to that, AI plays a critical role in addressing industry challenges in retail banking, particularly in enhancing customer experience and ensuring regulatory compliance.
Aditi Subbarao's expertise lies in financial services, strategic partnerships, and the application of AI to automate complex business processes. She has a strong background in leveraging advanced technologies to solve complex business problems in the financial sector.
The Artefact AI Film Festival aims at showcasing talents using artificial intelligence technologies in production and creation. The festival, chaired by Jean-Pierre Jeunet and featuring notable industry figures, emphasizes the inclusion of directing, acting, production, and digital content creation. The festival opens applications the day after the announcement, with submissions due by October 1st. Selected videos will be available online for public voting, and MK2 will choose 20 projects for the final jury evaluation.
Nvidia's Vice President EMEA presents his vision of the widespread adoption and transformative impact of AI in various industries, as well as future trends in large language models (LLMs) and generative AI.
Adrien Vesteghem is the AI Program Director at BNP Paribas, where he has structured and launched a major transformation program for all business lines across the bank. He oversees the delivery of AI engines, from ideation to change management, with initial implementations in fraud detection and inbound management. He also focuses on AI risk management and promotes employee acculturation, especially with a focus on Generative AI.
Vivendi and Bertelsmann integrate AI into various operations such as tagging, creating advertising content, and book recommendations. Vivendi is working with Microsoft on a voice-based book recommendation tool. These applications demonstrate the broad impact of AI on creative and operational processes. AI's ability to automate and enhance these tasks significantly improves efficiency and opens new avenues for innovation in content creation.
Orange France handles 70 million customer interactions annually, with 25 million through calls and 5 million through written conversations. The company emphasizes digital channels, with 100 million interactions being digital. They aim to optimize costs, improve customer satisfaction, and increase revenues through specialized internal agents focusing on specific expertise.
Over the past five years, Bpifrance has evolved from a traditional investment bank into a fintech company. This shift is driven by the need to enhance productivity, streamline operations, and support the French enterprise ecosystem through advanced data management and AI technologies.
