Jakarta, Indonesia, 7 August 2026 – Artefact, a global leader in data and AI transformation, and PT Telkom Indonesia (Persero) Tbk (Telkom), Indonesia’s leading digital telecommunications company, have signed a Memorandum of Understanding to explore strategic collaboration in developing enterprise-ready data & AI solutions for organizations across Indonesia.

Under the Memorandum of Understanding, Artefact and Telkom will explore collaboration opportunities to design, develop, and commercialize data & AI products and solutions by combining both companies’ complementary capabilities. The partnership will leverage suitable third-party technology platforms and cloud infrastructure, selected jointly based on technical, commercial, and compliance considerations, to deliver scalable solutions that address evolving enterprise requirements.

For Telkom, the collaboration represents another strategic step in expanding its AI ecosystem through partnerships with leading global innovators. By combining Artefact’s expertise in data and AI with Telkom’s nationwide digital infrastructure and enterprise capabilities, both companies aim to accelerate the delivery of practical AI solutions that address customers’ evolving business needs.

The collaboration will explore opportunities across several strategic initiatives, including:

  • Enterprise Data & AI Solutions – Jointly designing and developing scalable data & AI solutions, including tailored Agentic AI applications.
  • AI-Powered Business Transformation – Building AI use cases across customer engagement, marketing and sales, and business operations.
  • Joint Go-to-Market – Developing joint commercialization strategies to accelerate AI adoption in the enterprise market.
  • Capability Development – Building organizational capabilities through knowledge exchange, technical collaboration, and joint innovation initiatives.
  • Technology Enablement – Developing the right stack of AI technologies, platforms, and cloud infrastructure for future-ready applications.

Arfianto Ramadhian, Vice President of Global Strategic Partnership & Synergy at Telkom Indonesia, said: “At Telkom, we continuously strengthen our enterprise solution capabilities by collaborating with global technology partners that bring complementary expertise and innovation. Our partnership with Artefact expands our ability to deliver end-to-end AI and data-driven solutions that are scalable, commercially relevant, and tailored to our customers’ evolving business needs. Together, we aim to help enterprises accelerate their digital transformation while creating long-term value through practical AI solutions that address real business challenges.”

Michael McGauran, President Director of PT Artefact Consulting Indonesia and co-lead of Artefact Southeast Asia: “Artificial intelligence is creating unprecedented opportunities for organizations to reinvent how they operate and serve their customers. Through this collaboration with Telkom, we look forward to combining Artefact’s global expertise in data & AI with one of Indonesia’s strongest digital ecosystems to co-develop innovative solutions that deliver tangible business impact. Together, we aim to help enterprises adopt AI with confidence and transform emerging technologies into measurable outcomes.”

Seno Soemadji, Director of Strategic Business Development & Portfolio at Telkom Indonesia, added: “The future of AI will not be shaped by a single technology platform, but by strong collaboration across the digital ecosystem. Through this partnership, Telkom and Artefact will explore how the right combination of AI capabilities, technology platforms, and cloud infrastructure can be brought together to develop scalable, enterprise-ready solutions. By combining Artefact’s global expertise in Data & AI with Telkom’s nationwide digital ecosystem, we aim to help organizations accelerate AI adoption through solutions that are technically robust, commercially relevant, and tailored to customers’ evolving business needs.”

As organizations increasingly seek practical pathways to AI adoption, Artefact and Telkom share a common ambition to transform emerging technologies into scalable enterprise solutions. By combining global AI expertise with Indonesia’s largest digital ecosystem, the partnership aims to help organizations unlock sustainable business value while accelerating the country’s digital transformation.

About Artefact

Artefact is a global consulting and engineering firm specializing in data and AI services, headquartered in Paris. Artefact is present in 27 countries with a team of 2,500 employees, dedicated to accelerating the adoption of AI and data to positively impact people and organizations, with offices in Jakarta, Singapore, and Kuala Lumpur covering and advancing AI adoption in the Southeast Asia region. Artefact partners with 1000+ clients worldwide, offering the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies.

About Telkom Indonesia

PT Telkom Indonesia (Persero) Tbk (Telkom) is Indonesia’s leading digital telecommunications company, providing an integrated portfolio of digital connectivity, digital infrastructure, and digital services. Leveraging its nationwide network, extensive digital ecosystem, and enterprise capabilities, Telkom delivers end-to-end solutions spanning connectivity, data centers, cloud, cybersecurity, artificial intelligence, and digital platforms for consumers, enterprises, and government institutions. Through continuous innovation and strategic partnerships, Telkom is committed to accelerating Indonesia’s digital transformation while creating sustainable value for customers, shareholders, and the nation.