Global Blog
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Case Study: Accelerating GenAI adoption in commodity trading
When a leading global commodity trading company sought to accelerate its AI transformation, it turned to Artefact to turn potential into measurable performance. The goal was to make generative AI a daily productivity tool across departments while ensuring robust governance, compliance, and lasting cultural change.
28 October 2025
Hybrid Agentic Organizations: The Next Operating System for the Enterprise
Every decade or so, the way companies organize themselves quietly changes – not through grand announcements, but through a series of accumulated decisions that suddenly reveal a new pattern. We saw it with digital transformation in the 2000s, when data and connectivity became the fabric of the modern enterprise. Then came the agile revolution, which redefined how teams collaborate, iterate, and deliver value. Each shift didn’t just alter tools or processes—it changed what we believed possible about work itself.
28 October 2025
GenAI adoption: A pragmatic roadmap for companies seeking impact
At Artefact, we have designed a proven methodology to help corporations move from exploration to sustainable impact. This article explains the journey, the challenges, and the pragmatic steps to success.
24 October 2025
How to Build an Agentic Enterprise: The 4Ps of AI Transformation
How can organizations move from experimentation to true scale with generative and agentic AI? Over the past two years, many companies have launched promising pilots only to hit a wall when trying to operationalize them. The difficulty isn’t accessing technology anymore. Today, the challenge lies in scaling AI responsibly and effectively across the organization. To do that, companies must look beyond individual use cases and focus instead on holistic transformation. There are four critical dimensions that determine success: Processes, People, Platform, and Position: the 4Ps of Agentics.
24 October 2025
AI Lead Gen – Driving Growth in Distributed B2B Markets with Data & AI
Many industries sell into highly fragmented ecosystems composed of thousands of small, independent outlets spread across cities and regions - whether it is a global beverage company supplying high-end F&B venues or a local bank selling EDC terminals to micro-SMEs in an emerging market.
21 October 2025
Automate medical coding while reducing errors, thanks to Agentic AI
In our previous articles, we challenged conventional ROI models for AI and introduced a multi-layered, context-driven framework for measuring AI’s unique value.
14 October 2025
Enriching the DIY experience: How ADEO uses AI to connect content and knowledge
Assortment optimization is a critical process in retail that involves curating the ideal mix of products to meet consumer demand while taking into account the many logistics constraints involved. The retailers need to make sure that they offer the right products, in the right quantities, at the right time. By leveraging data and consumer insights, retailers can make informed decisions on which items to stock, how to manage inventory, and what products to prioritize based on customer preferences, seasonal trends, and sales patterns.
9 October 2025
Smarter decisions, stronger ROI: Marketing Measurement in Pharmaceutical
In today’s data driven marketing landscape, Customer Data Platforms (CDPs) have become an essential component of a successful strategy. A CDP is a centralised system that collects, cleanses, and unifies customer data from various sources to build comprehensive customer profiles.
6 October 2025
The Long View: Treating Data Investments Like Real Estate Assets
Real estate in the Gulf is moving faster and at a larger scale than at any point in the last decade. In Dubai, more than 43,000 property deals worth AED 115 billion were recorded in Q1 2025, with nearly 70% off-plan — evidence of liquidity but also exposure to delivery and handover risks.
6 October 2025
Grounding AI Agents: Why Clean Data Is Non-Negotiable
In this article, we explore why marketers – despite having more data than ever – struggle to turn it into actionable insights, and how AI Agents promise to deliver autonomous, high-value recommendations. Yet there’s a hidden barrier few talk about: inconsistent naming conventions. Without a standardized structure, AI Agents can’t reliably read, unify, or optimize your campaign data.
Daniel shows why grounding your AI Agents in clean, enforceable data is critical for cross-channel analysis, faster insights, and confident budget decisions.
2 October 2025
MotherDuck Explained: How the Next-Gen AI & Analytics Solution Fits Into Your Data Stack
MotherDuck extends DuckDB's analytical performance to the cloud with collaborative features, delivering 4x faster performance than BigQuery and cost savings over traditional data warehouses through serverless, pay-per-use pricing. Following the announcement of MotherDuck’s new European cloud region, we were impressed by its performance and attractive pricing. MotherDuck can already be integrated into your gold layers in order to accelerate the serving of data use cases while saving costs at the same time. See performance benchmark.
2 October 2025
Rethinking Travel Retail: How leaders are scaling Travel Retail with pragmatic data-driven solutions
The travel retail sector is at a fascinating crossroads. Passenger numbers across air and rail have rebounded to pre-COVID levels and are set to grow steadily in the years ahead - in stark contrast to declining footfall on the high street. Yet beneath this apparent recovery lies a challenge: spend per passenger remains 15% lower than before the pandemic, squeezed by rising costs and increasingly value-conscious travellers.
30 September 2025
How AI is changing search and what it means for customers, marketers and brands
AI is transforming search, shifting it from ranking and retrieval towards reasoning and synthesis. This whitepaper charts this evolution, explains the mechanics of large language models (LLMs), and sets out the implications for marketers and brands. At the center of the new measurement landscape is the golden triangle of MROI: Marketing mix modeling (MMM) provides the strategic view, quantifying the impact of marketing on sales and offering optimizers and simulators to guide budget allocation.
Incrementality testing validates whether campaigns truly drive additional outcomes, using test-versus-control experiments to establish causality. It also calibrates both MMM and attribution models.
Attribution informs in-flight optimization by assigning credit across customer journeys. In 2025, advanced models use deep learning and attention mechanisms to capture channel interactions more effectively.
These methodologies are most powerful when used together: MMM for long-term planning, incrementality for ground truth, and attribution for real-time agility. Companies also face the decision of in-housing vs. SaaS solutions. In-housing brings customization and control but requires talent and investment, while SaaS offers speed and expertise. The right choice depends on resources and data maturity. Real-world examples highlight best practices: Google’s Meridian introduces an open-source MMM toolkit to improve calibration, upper-funnel measurement, and bias correction.
Accor uses incrementality testing to question assumptions and optimize budget allocation.
Nike demonstrates the power of persistence and cultural change, embedding measurement into processes and democratizing insights.
Artefact stresses the 95-5 rule, showing how brand equity measurement links long-term growth with short-term performance efficiency.
Looking forward, five trends will shape measurement: improved data quality, new frameworks for retail media and connected TV, in-housed MMM with testing, privacy-first approaches, and attention-based metrics. The conclusion is clear: marketing measurement is now a strategic enabler. By integrating methodologies, embedding them in culture, and focusing on both performance and brand, CMOs can defend their budgets and unlock sustainable growth.
26 September 2025
A C-Suite Guide to Marketing Measurement in 2025
In 2025, marketing measurement has become a top priority for the C-suite. While generative AI is transforming campaign execution, measurement is what proves value and secures budgets. Yet maturity remains low: most CMOs still struggle to dynamically adjust spend based on performance. The challenge lies in balancing brand and performance marketing, coping with fragmented data, and aligning decisions across strategic and operational levels. At the center of the new measurement landscape is the golden triangle of MROI: Marketing mix modeling (MMM) provides the strategic view, quantifying the impact of marketing on sales and offering optimizers and simulators to guide budget allocation.
Incrementality testing validates whether campaigns truly drive additional outcomes, using test-versus-control experiments to establish causality. It also calibrates both MMM and attribution models.
Attribution informs in-flight optimization by assigning credit across customer journeys. In 2025, advanced models use deep learning and attention mechanisms to capture channel interactions more effectively.
These methodologies are most powerful when used together: MMM for long-term planning, incrementality for ground truth, and attribution for real-time agility. Companies also face the decision of in-housing vs. SaaS solutions. In-housing brings customization and control but requires talent and investment, while SaaS offers speed and expertise. The right choice depends on resources and data maturity. Real-world examples highlight best practices: Google’s Meridian introduces an open-source MMM toolkit to improve calibration, upper-funnel measurement, and bias correction.
Accor uses incrementality testing to question assumptions and optimize budget allocation.
Nike demonstrates the power of persistence and cultural change, embedding measurement into processes and democratizing insights.
Artefact stresses the 95-5 rule, showing how brand equity measurement links long-term growth with short-term performance efficiency.
Looking forward, five trends will shape measurement: improved data quality, new frameworks for retail media and connected TV, in-housed MMM with testing, privacy-first approaches, and attention-based metrics. The conclusion is clear: marketing measurement is now a strategic enabler. By integrating methodologies, embedding them in culture, and focusing on both performance and brand, CMOs can defend their budgets and unlock sustainable growth.
25 September 2025
The Execution Problem: Why Even Flawless Pricing Strategies Fail Between the C-Suite and the Shelf
Margin leakage often hides in complex pricing, promotions, and multi-channel strategies, where list prices rarely match the final pocket price. Promotions can cannibalize sales, and inconsistent channel discounts create arbitrage risks, silently eroding margins. Companies that define clear pricing architectures, analyze demand deeply, and govern execution with real-time monitoring turn pricing into a strategic lever. The result: higher profitability, smarter commercial decisions, and sustainable value capture.
24 September 2025
Unlocking Commercial Efficiency: The Transformative Power of AI Agents
AI Agents are revolutionizing commercial operations by automating tasks, enhancing customer relationships, and providing actionable insights. From boosting salesforce efficiency to optimizing pricing strategies, these intelligent systems help businesses achieve measurable growth and competitive advantage.
23 September 2025
Artefact publishes its research on AI applied to the identification of atypical customer profiles, developed and tested with a leading French Bank
Artefact, in partnership with Societe Generale and Sorbonne University, presents a new AI approach to identify atypical customer profiles. Tested on real banking data, this open-source algorithm improves scoring accuracy while ensuring interpretability and practical applicability.
11 September 2025
Human consultancy is at the core of successful agentic AI implementation
AI is reshaping consulting, but not in the way most companies imagine. In a practical exploration of professional services, we reveal how treating AI agents as full-time teammates rather than mere tools, focusing on scaling rather than headcount reduction, and fostering an internal “open-source” culture transforms project delivery, client relationships, and product discovery—and what this means for the future of human-AI collaboration in consulting.
9 September 2025
What Is the Impact of AI Overviews on SEA and SEO?
Google’s new AI Overviews are changing how users find information online. In a practical case from the Dutch sustainability sector, we explore how this shift is affecting SEO and SEA for a client active in boilers, hybrid systems, and heat pumps—and what it means for the future of digital marketing in the sector.
9 September 2025
CDP Beyond POC Stage: Why Use Cases Alone Keep You Trapped
Customer Data Platforms (CDPs) promise a truly unified view of your customers, opening doors to hyper-personalization and driving significant ROI. Yet, if you're like many organizations, you might find your CDP initiatives getting stuck right after the initial Proof of Concept (POC) stage. While these early pilots brilliantly demonstrate value, the journey to a fully scaled, integrated CDP often stalls, leaving immense potential locked away.
24 August 2025
Smarter Universities: Harnessing AI and Data for Transformation
This paper explores how data and AI can serve as powerful enablers of that transformation. It introduces a strategic framework centered on three key levers: 1.Enrollment & Recruitment, 2.Academic & Teaching Innovation, 3.and Student Success & Experience, supported by foundational enablers like Operational Efficiency and Data Governance.
18 August 2025
AI-Driven Digital Twins: Unlocking Exponential Operational Gains
Initially, digital twins were used to study how rockets behaved under varying circumstances. Today, they are widely applied to improve operational performance and are becoming one of the flagship concepts of Industry 4.0, perhaps even a cornerstone for Industry 5.0.
18 August 2025
From Retail Cost to Competitive Advantage: 9 Metrics That Drive Loyalty
Retailers are sitting on a gold mine of customer data, but too often, it’s treated like a cost rather than a strategic asset. Retailers who harness customer data insights outperform competitors by 85% in sales growth and 25% in gross margin.
13 August 2025
The Tourist Trap Index: How Data Reveals the Truth Behind Tourist Hotspots
Ever see a place all over your social media, get there, and feel… underwhelmed? In an age of hashtags and hype, a city's online reputation often has little to do with the real-life experience. This leaves us all asking: how do we find the places that are actually worth visiting, not just the ones with good marketing?
11 August 2025
Retail’s future: Powered by data, built on collaboration
Retail is undergoing a seismic shift, where data is no longer just a support tool—it's the driving force behind growth, efficiency, and customer satisfaction. Yet, despite massive investments in digital transformation, most of that data remains locked in silos, costing the global economy trillions and stalling decision-making. As the retail media market races toward $140 billion by 2026, the opportunity—and necessity—for smarter data collaboration has never been greater. In this article, we explore how the future of retail will be shaped by connected ecosystems, where retailers and their partners align on data, technology, and trust. From secure clean room environments to AI-powered insights, the key to unlocking shared growth lies in breaking down barriers and building a foundation of interoperability and governance. The message is clear: when data flows freely and securely, everyone wins.
5 August 2025
When Art meets AI: Artefact’s “Collective Memory” exhibition redefines creative boundaries
At Artefact, we've always believed that artificial intelligence isn't just about algorithms and data—it's about amplifying human creativity. This conviction is embedded in our DNA (Art and Fact) and through all Artefactors. We don't just consult on AI; we live and breathe the creative possibilities it unlocks.
22 July 2025
Artefact Survey “The future of Agentic Supervision” – Key Insights
In the evolving landscape of enterprise AI, the rise of agentic systems marks a pivotal shift. AI agents are autonomous applications powered by large language models (LLMs) capable of reasoning, memory, and action. They are no longer passive responders to user input; they are active decision-makers influencing business processes in real time. But with autonomy comes risk, and with risk comes the need for structured supervision. In this new paradigm, supervision of tech systems is no longer optional, it is foundational.
21 July 2025
How conversational engines redefine visibility, transactions, and trust
As search progressively shifts toward conversational engines such as ChatGPT, Gemini, Le Chat, Claude or Perplexity, brands must fundamentally rethink how they exist online. Visibility becomes central: it is no longer about pleasing Google’s algorithms but about appearing within generated, synthesized, and contextualized answers.
16 July 2025
Data & AI for Healthcare & Pharmaceuticals: Pioneering the Future of Health
As Thomas Filaire highlighted at VivaTech 2025, AI is speeding up crucial medical processes, enhancing personalized patient care, and streamlining complex operations, ultimately leading to more efficient and effective healthcare systems. It's a transformative leap towards delivering demonstrably better health outcomes for everyone
16 July 2025
How GenAI is transforming the travel, tourism and transport sector for the long run
Sidney Zeder is Director of Data & AI Consulting at Artefact. She works in the practice dedicated to the travel, tourism and transport sector in Europe, supporting major industry players across the entire data value chain, from strategy to operational activation.
10 July 2025
Our framework for AI ROI assessment
In our first article, we established why traditional ROI models fail to capture AI’s unique value dynamics—non-linear returns, delayed benefits, and contextual dependencies.
8 July 2025
Why traditional investment models no longer apply?
In today’s rapidly evolving technological landscape, IT has evolved from a traditional operational backbone to a strategic business partner. This shift is fueled by accelerating digitalization and automation, including the rise of AI use cases that deliver value well beyond the IT function.
8 July 2025
AI-Enhanced luxury?
In a luxury industry focused on creativity and made-to-measure products, AI can transform professions and preserve values. Interview with Édouard de Mézerac (H.06), CEO of Artefact.
2 July 2025
Mitigating Challenges in Developing Analytics & Reporting for Big Corporate Companies
In today’s data-driven companies, analytics & reporting - through dashboards are expected to deliver fast, actionable insights that support critical business decisions. Yet, according to a 2022 Forrester study, 60% of analytics initiatives fail to meet expectations because often the data feeding those dashboards is unreliable, incomplete, or misaligned (Forrester, 2022).
30 June 2025
The $909 Billion AI Revolution: Generative AI’s Transformative Impact in MENA
The artificial intelligence market is on an explosive growth trajectory – GlobalData forecasts it will reach $909 billion by 2030, up from about $100 billion in 2022, driven mainly by the rise of generative AI. This category of AI, exemplified by popular tools like ChatGPT, DeepSeek, Google Gemini, etc. has sparked widespread innovation by enabling businesses to generate original content and automate complex tasks. Companies in the MENA region are rapidly adopting generative AI, aiming to harness its potential for significant productivity gains, deeper personalization, and innovative customer experiences, while also confronting the critical need for responsible and ethical deployment.
30 June 2025
Data & AI transformation in the healthcare industry: The Bridge Interview of Justine Nerce, CEO of Artefact France
In this interview, Justine Nerce explains how AI is helping to meet the major challenges facing pharmaceutical companies, research laboratories and hospital institutions: Accelerating market access and controlling R&D costs, combating drug shortages, equal access to care. The healthcare sector is an industry in tension, and AI is now seen as a key transformation factor and innovation gas pedal. In this exchange with Caroline Goulard, journalist and CEO of two data companies Dataveyes and Modality, Justine shares some use cases.
25 June 2025
From Efficiency to Impact: Escaping the AI Slack Trap
Generative AI has compressed delivery times: what took eight hours now takes three. But where do the remaining five hours go?
22 June 2025
The SaaS Panic – When Agents Begin to Bypass the Interface
Something subtle but seismic is happening in enterprise software. For years, SaaS thrived on UX—well-crafted interfaces designed to guide humans through increasingly complex workflows.
22 June 2025
From Slideware to Shipping: The Rise of the Agentic Process Owner (APO)
For decades, consulting thrived by delivering polished slide decks filled with frameworks and benchmarks.
22 June 2025
When Conversations Become Channels
Brands have long envied the troves of first‑party data sitting inside retailer systems. The average shopper enrols in roughly 13 loyalty programmes but stays active in barely half of them, so the “relationship” often stops at the cash register.
22 June 2025
How do you manage the emergence of AI agents in your marketing and communication organization, as well as in your business processes?
Artificial intelligence is rapidly reshaping the business landscape, moving beyond mere promise to become a transformative reality. However, its effective integration within organizations still presents significant challenges. Hanan Ouazan, Managing Partner and Global Lead AI Acceleration at Artefact, recently shed light on how businesses can navigate the emerging wave of AI agents across their marketing, communication, and operational processes. His insights underscored the critical imperatives for successful adoption, highlighting that while many companies are experimenting with AI, very few have achieved true, holistic AI transformation.
21 June 2025
The future of marketing in the era of AI Agents: Reimagining organization and processes
Artificial intelligence is no longer just a promise but a reality redefining the contours of business. However, its effective integration within organizations still presents major challenges. During an illuminating discussion with François Bracq, Head of Innovation Partners at Google, Justine Nerce, CEO of Artefact France, shared her insights on how to approach the emergence of AI agents in our marketing, communication, and operational processes. Her intervention highlighted the imperatives for successful adoption.
20 June 2025
Scaling creative asset production with Generative AI for optimized media performance
The digital marketing landscape is constantly evolving, driven by technological innovations that continually redefine brand engagement strategies. At the heart of this revolution is Generative Artificial Intelligence (Generative AI), a transformative force promising to reshape how creative assets are conceived, produced, and deployed for media optimization.
19 June 2025
How Artificial Intelligence Is Already Transforming S&OP — and the Potential That Still Exists
The Sales and Operations Planning (S&OP) process aims to align sales, operations, and finance departments around an integrated and feasible plan. More than a monthly agenda, S&OP is a continuous cycle that seeks to anticipate the future and prepare the organization to meet it efficiently. Today, Artificial Intelligence (AI) is already a reality in parts of this process — especially in demand planning. But its potential goes further: as we evolve in analytical maturity and in the integration between teams and data, AI can become a central gear for faster, more accurate decisions aligned with business reality.
16 June 2025
The Importance of LGBT Pride Month
LGBT Pride Month is a celebration of the diversity, resilience and resistance of the LGBT community. It is a time to remember the struggles of the past, celebrate the achievements of the present and plan for a future where everyone can live free from discrimination. It is also an opportunity to educate society about the issues that still need to be addressed and to promote a more inclusive and equitable world.
16 June 2025
Is META trying to make agencies redundant?
Meta's recent announcement to fully automate ad creation using AI by the end of 2025 marks a significant shift in digital advertising. While this move promises efficiency and scalability, it also raises concerns about the alignment of AI-driven campaigns with actual business objectives.
16 June 2025
SEO for LLMs: How to rank in Large Language Models
In this article, we explore strategies to optimize your website and brand for LLM visibility and improve your chances of being mentioned in AI-generated answers
12 June 2025
Turning distributor data into a growth engine
In industries such as fast-moving consumer goods (FMCG) and fashion retail—where businesses heavily rely on distributor networks—data is evolving from a support function into a core asset of competitive advantage. However, due to the fragmented nature of distributor operations and diverse data sources, distributor data often suffers from fragmentation, low quality, and poor integration. Only by building a unified and effective data governance framework can companies truly connect upstream and downstream operations, unlock the value of data, and drive AI transformation and decision-making efficiency.
11 June 2025
AI, music & creativity: A conversation with Artefact’s Julien Ho-Tong, Managing Partner, and Nicolas Lang, Senior Consultant.
The music industry is entering a new phase of transformation thanks to AI and generative AI. In this conversation for The Bridge, Julien Ho-Tong, Managing Partner at Artefact, and Nicolas Lang, Senior Consultant - GenAI Product Specialist at Artefact, explore the ways AI technology and tools are impacting music production, songwriting, and even gaming.
5 June 2025
Introducing Google’s New Query Metrics: Unlocking Deeper Search and Ad Insights
As the future of advertising rapidly evolves, so too does the way we understand and reach consumers. Google is ushering in a new era of search metrics that deliver more granular, actionable insights for marketers. Two new metrics, User Searches and Ad Opportunities are at the forefront of this transformation, powered by advancements in AI and multimodal search capabilities.
4 June 2025
























































